Aurora Global Logistics

We have used Cyber Freight now for approx 12 years. The program has provided us full integration in our business.
In simplistic terms;
The program is not overly complicated to use, despite dealing with a myriad of complicated requirements.
It’s very reliable in every sense, which is good considering we are almost completely helpless without the program working.
When the occasional problems do occurs, be it internal or external, its generally resolved quickly.
When our staff require help, the staff at Hitech are always courteous.

As I say we have worked with the program for 12 years.
There are other products out there, but when we compare all factors, we are very happy with our choice.

Kane -

J N Allen & Co Pty Ltd

We have been using Cyberfreight for 12 years now.
We find the Cyberfreight software, reliable, quick and easy to use.
As we move toward paperless transactions the “Doclink” document management system and the ability to import, drag & drop emails or documents and the email option from Cyberfreight of invoices and documents is a substantial advantage.
The support team have assisted with EDI file and document importing to improve our clearance times and reduced manual data entry.
There are many helpful features should you choose to use them. So it’s easy to Customise our operation the way we want to run it.

The Cybertrack Portal is also a useful tool for those 24/7 customers that need to track freight and invoices whether it is import, export or just customs clearance.
Cyberfreight support look after all the automatic messaging with Customs and 1-stop ComTrac to keep our data and jobs up to date.
If we ever need anything the friendly and helpful support team are always there to assist and we get a fixed price that includes everything, including support. my point is there are no surprises when we the bill arrives.

Mark -


XLI has been using Cyberfreight for 14 years.
We utilise all modules and it effectively runs across our 77G facilities in Perth, Adelaide & Brisbane enabling our import & Export FAK departments, Export Air (IATA), & Import Bondstore (including large E-commerce volumes) to operate. Our PUD fleet runs on their e-connote/sign on glass, as does our warehouse operates paperless environment for releases.
Our operators find the simplicity of use great, and personally Cyberfreight have always been willing to listen to ideas for development, and have not then gone about charging us exorbitantly for our own upgrades.
I have and do regularly recommend Cyberfreight to other industry colleagues.
Ian -

IBC Pacific (Aust) Pty.Ltd

IBC Pacific Australia was one of the first Cyberfreight users back in 2000.
I have known Doug Meuross from early 90’s and was familiar with his software background in the customs and freight industry.
Cyberfreight gives our small company access to a complete freight, customs and accounting package at a reasonable price.
Cyberfreight integrates with our own hardware platform.
It works for our customs brokerage, import and export air freight needs. Cyberfreight team are great to work with.”
Warick -

Hinton McNeil Customs Pty Ltd

We have been using CYBERFREIGHT for over 10 years.
The system was recommended to us by a colleague who owns his own business.
The implementation and training was efficiently handed and the staff picked up the new system very quickly.
Another benefit was that we did not need to upgrade our file server and speed has never been an issue.
Cyberfreight provides us with all the functionality and efficiencies we require.
Support inquiries are handled quickly and efficiently by a competent team.
I have no hesitation in recommending Cyber freight.
Mal -