Your clients and agents can view key information about shipments, account status and purchase orders. Your clients and agents can “see” information on a real time basis without any additional effort by you. Your clients can add orders directly into your order tracking system and create export freight bookings.
The TradeWindow Freight Shipment Web Portal is designed to give your clients and agents automated 24x7x365 visibility. The number of phone calls and emails will reduce as your clients and agents will be able to see their shipment and account information at their leisure from their own desktops.
- Shipment search and view
- Account status and invoice view
- Sailing schedule
- Order entry and view
- Delivery address entry by client
- Export bookings
- Clients can upload and view “public” documents
- Clients can download job details to a spreadsheet
- Controlled access for your clients & agents via the Internet
- After hours information for your clients and agents
- Reduce phone calls and emails
- Greater service levels
Note that the Shipment Web Portal provides a view of information via the Internet from your database and you must have the relevant modules installed. Your data must be up to date as your clients will be viewing the same data as you.