Aurora Global Logistics
We have used Cyber Freight now for approx 12 years. The program has provided us full integration in our business.
In simplistic terms;
The program is not overly complicated to use, despite dealing with a myriad of complicated requirements.
It’s very reliable in every sense, which is good considering we are almost completely helpless without the program working.
When the occasional problems do occurs, be it internal or external, its generally resolved quickly.
When our staff require help, the staff at Hitech are always courteous.
As I say we have worked with the program for 12 years.
There are other products out there, but when we compare all factors, we are very happy with our choice. -
J N Allen & Co Pty Ltd
We have been using Cyberfreight for 12 years now.
We find the Cyberfreight software, reliable, quick and easy to use.
As we move toward paperless transactions the “Doclink” document management system and the ability to import, drag & drop emails or documents and the email option from Cyberfreight of invoices and documents is a substantial advantage.
The support team have assisted with EDI file and document importing to improve our clearance times and reduced manual data entry.
There are many helpful features should you choose to use them. So it’s easy to Customise our operation the way we want to run it.
The Cybertrack Portal is also a useful tool for those 24/7 customers that need to track freight and invoices whether it is import, export or just customs clearance.
Cyberfreight support look after all the automatic messaging with Customs and 1-stop ComTrac to keep our data and jobs up to date.
If we ever need anything the friendly and helpful support team are always there to assist and we get a fixed price that includes everything, including support. my point is there are no surprises when we the bill arrives. -